Glass care

Caring for glass is simple! We compare it to a nice pair of sunglasses lenses. Polish it before you put it on and don’t let the glass come in contact with any rough or hard surfaces like brick, concrete, or metal (this includes heavy metal charms). Set it down gently and take care when storing and transporting. When polishing, be mindful of thinner glass and be gentle around connection points. We also recommend taking off your Idol Light before showering, and before rigorous activities such as sports, exercising, or moving furniture. Try not to drop it!

METAL CARE

STEEL - Extremely durable and will never tarnish, no care needed.

GOLD FILLED - Gold filled is created in the manufacturing process of jewelry components. It’s like a sandwich where the bread is 14k gold and the middle is a base metal. Gold filled is 100 times thicker than gold plating and will not tarnish or rub off. You can treat it like real gold because it is.

STERLING SILVER - Sterling silver will patina if it’s not worn. Moisture and humidity will accelerate this. Silver patina will disappear once the item is worn again.

BRASS - Brass will naturally patina, moisture will accelerate this. Brass will not turn your finger green, however reactions can occur when brass comes in contact with liquids such as hand moisturizer or sanitizer.

REPAIR REQUEST FORM

If your have damaged or broken your glass, don’t worry! Chances are we can repair or replace the gem. Please fill out the form below and someone will be in contact with you shortly. If the adhesive fails we will replace the gem for free.